The Government of Ghana has taken emergency steps to protect over three million AirtelTigo (AT) subscribers after tower operator ATC Ghana disconnected power to AT’s telecom sites over unpaid debts exceeding $150 million.
Announcing the measures at a press briefing on Friday, September 5, 2025, the Minister for Communication, Digital Technology and Innovation, Sam George, said the move was necessary to prevent a nationwide communications blackout.
“To avoid a national crisis that could have affected over 3 million subscribers, the National Communications Authority (NCA) directed AT and Telecel to establish a national roaming agreement,” Sam George said. “This allowed all AT traffic to migrate onto Telecel’s network and ensured that voice, SMS, data, and AT Money services remain intact.”
The minister praised the swift work of technical teams from both companies in executing the migration under tight timelines and intense pressure.
“I want to commend the exceptional skills and commitment shown by the technical teams of AT Ghana and Telecel Ghana,” he said. “This integration under very difficult circumstances proves we have the capacity and expertise right here in Ghana.”
Sam George acknowledged, however, that some AT subscribers may face limited service disruptions during the transition period. He assured customers that both AT and the NCA will issue timely updates to resolve any challenges that may arise.
To secure AT’s future and stabilize Ghana’s telecom sector, the government has appointed KPMG as a transaction advisor.
“The advisor has 60 days to assess AT’s financial position, examine government’s shareholding in Telecel Ghana, and recommend strategies to establish a strong second operator to balance the market,” the minister disclosed.
He also confirmed that the government will protect jobs despite the ongoing crisis:
“We want to assure the approximately 300 permanent staff of AT Ghana that they will retain their employment,” Sam George emphasized.
