The Ghana Revenue Authority (GRA) has instructed telecommunications companies and other entities to refund all monies deducted from customers as Electronic Transfer Levy (E-Levy) on 2nd April 2025.
This directive follows the official repeal of the tax, after President John Mahama assented to the Electronic Transfer Levy (Amendment) Act, 2022 (Act 1089), which abolishes the 1% E-Levy.
In a formal communication issued after the President’s decision, the GRA urged all charging entities to implement a “no charge” configuration across all platforms.
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The authority outlined the following guidelines for the removal of the controversial tax:
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The GRA Electronic Transfer Levy Management and Assurance System (ELMAS) will automatically apply a “no charge” policy to all transactions submitted by entities from midnight.
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Charging entities must cease applying the 1% E-Levy from midnight across all their channels.
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Charging entities must immediately process refunds for any E-Levy deductions made from customers on 2nd April 2025. They are required to establish an expedited refund process, maintain proper documentation of all refunds, and submit reports to the GRA.
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Charging entities must ensure that all outstanding E-Levy amounts charged and collected on transactions before 2nd April 2025 are duly filed and paid.
The Electronic Transfer Levy (E-Levy) was introduced in May 2022 under the Electronic Transfer Levy Act, 2022 (Act 1075) and later amended by Act 1089.
The policy imposed a 1% levy on electronic transfers, including transactions via banks and mobile money providers.
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It was intended to expand the tax base and boost national revenue but faced widespread opposition and ultimately failed to meet its projected revenue targets.
