Minister for Communication, Digital Technology, and Innovation, Sam Nartey George, has promised a smoother and more user-friendly process in the next phase of Ghana’s SIM card registration exercise.
Speaking on Citi FM’s Eyewitness News on Wednesday, April 9, the Minister expressed confidence in the restructured process, which he said would prioritize both efficiency and the Ghanaian user experience.
“This is a human-centered, technology-driven exercise,” George stated. “It will happen so seamlessly and without stress that most Ghanaians will ask themselves why they were saddled with eight years of misrule and mismanagement.”
The assurance comes on the back of frustrations experienced during the previous SIM re-registration campaign launched in 2021 under the Akufo-Addo administration.
That initiative required all SIM card holders to re-register using the Ghana Card, the national identity document, but it was marred by persistent challenges, including technical hitches, limited access to Ghana Cards, and low public participation. As a result, the deadline had to be extended multiple times.
Even with these extensions, millions of SIM cards remained unregistered, sparking concerns over data privacy, the reliability of the mobile app used for self-registration, and the potential for fraud.
Sam George’s comments appear aimed at restoring public trust and laying the groundwork for a revamped process that embraces both innovation and user convenience. His emphasis on a “technology-driven” approach suggests that the new exercise may rely more on streamlined digital systems, while the “human-centered” focus implies better support and accessibility for citizens navigating the process.
