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The importance of understanding online casino rating systems

The best way to find the right online casinos for you is to look at trusted, in-depth review sites. The best review sites have detailed rating systems that should be looked over very carefully.

Understanding online casino rating systems is pretty straightforward once you’ve gone through the basics and understand what each category focuses on. Here are the most popular and most important rating system aspects to look for when seeking a trustworthy online casino review page:

Different scoring systems

Different review sites will tend to use a few different scoring systems, but they tend to have more similarities between one another than differences. Many will use a score from 0 to 10 or 0 to 100, while others will use a simpler and more well-known 5-star system. 

Either way, these review sites, such as Casinomeister, tend to use their rating system for each category to reflect the most important facets of an online casino website or app. Casino players use them as trusted resources to find online casinos that are worth playing at. 

Licensing and regulation

Having a casino license is very important and is something that just about any online casino review will take very seriously. Licensed casinos are different from unlicensed casinos in many ways, so reviewers take major pains to make sure their analyses of any regulations, regional or otherwise, are completed with immense scrutiny.

A licensed casino is far more trustworthy because they have proven they will abide by the laws of their own country to engage in legal and fair business practices. However, not all licensed casinos are equal, as some are licensed to only operate in certain countries, limiting their accessibility to customers overseas or across borders.

In-depth reviewers will provide you with details on how many licenses a casino has, where they received their license from, how long ago it’s been in effect, and how that license affects customers in certain areas of the world. Different licensing agencies have different standards, so a casino that receives its license from one organization may have had to follow stricter rules compared to another online casino that acquired its license from a different place. 

Software library

One of the most important factors of any online casino rating system is, of course, the game or software library. It doesn’t matter how fancy an online casino’s UI looks or how juicy the welcome bonus is as it will never survive without a pile of fun, adventurous games to play. 

Reviewers look at game libraries from multiple angles. If the casino offers a variety of games, such as slots, poker, blackjack, and roulette, the review will tend to emphasize diversity, overall game quality, and the number of software providers that have partnered up with the online casino.

If the casino specializes in one game type, often slots for example, they will tend to focus on the 10 or 20 best or most popular options and explain what makes them stand out. They will go into sound design, graphics, accessibility, bonus systems, and so on.

These portions of online rating system reviews may also discuss adjacent features like how technologically advanced the games may be. This can include incorporating VR, AI, or anything of the sort.

If the casino has any exclusive software, the online rating system will mention it, often as a noteworthy feature. 

Customer service 

One of the harder things for online casino reviews to investigate is customer service, and this is because it takes time. This can be due to the wait times for a response or having to test out different channels.

Ideally, customer services for online casinos should include multiple ways to get into contact, including email addresses, social media accounts, and integrated chatting systems on the main website or mobile app.

The online casinos with the biggest and most devoted userbases tend to have reliable and responsive customer service, making this category a very vital part of the rating system. If you are looking for a new online casino, it’s very important to pick one with highly rated customer service.

Mobile compatibility

Most people do their online gambling on the go or at least at home on portable devices these days. If you’re fine with using a desktop only, then feel free to skip these review sections entirely. However, it doesn’t change the fact that this is a very important rating component for the majority of those who do their online gambling on tablet devices or smartphones.

Online review rating systems judge mobile compatibility on several factors. Ideally, the online casino will have a dedicated mobile app, as these are good for business for a multitude of reasons. If there is an app, it should be updated periodically, be free of bugs and display versions of the games that look neat and tidy.

If the online casino doesn’t have an app but the main site can be accessed portably, it can still be a good option if the owners and developers go out of their way to make a mobile site equivalent that displays well on small screens. Menus can’t be too big and clunky, but text can’t be too small either.

Payment speeds and methods

If you’re new to online casinos, this rating system category may seem unimportant to you, but those who have been using them for a while know the value of good payment options that are processed quickly.

The more payment options, the better. Online rating systems will generally give high marks the more options an online casino offers. This includes major credit cards like American Express or Visa, major e-wallets like PayPal, direct transfers, Interac, and cryptocurrencies like Bitcoin and Ethereum.

Arguably, even more important than that are the payout speeds. Deposits are usually instant, so reviews and rating systems almost always focus on withdrawals. The faster, the better. Some places take multiple days to pay, so look for ones that take 24-48 hours as this is the standard but less is better.

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