The University of Professional Studies, Accra (UPSA), has formally responded to a viral video involving an altercation between a Level 100 female student and a member of its Dress Code Compliance Team.
In a statement issued on Wednesday, July 3, the University confirmed it had conducted an internal investigation and found the staff’s conduct to be “unacceptable.”
“As a professional university whose core values are integrity, respect, and service, UPSA holds the dignity and well-being of every student as paramount,” the statement read.
“No staff member has the right to mistreat any student under any circumstances.”
The Vice-Chancellor, according to the release, has personally apologised to the affected student, stressing the school’s commitment to “a respectful and professional campus environment.”
The staff member involved has also submitted a written apology.
In a show of accountability, the student at the centre of the incident has also written to the University Management to express regret for her conduct.
The school says it is reviewing its dress code enforcement protocols to align them with UPSA’s values.
“Additional training will be provided to the Dress Code Compliance Team to reinforce appropriate conduct,” the statement added.
While reiterating its dedication to discipline and professionalism, the university noted that enforcement of the dress code “will always be carried out with respect and civility, taking cognizance of due process.”
UPSA concluded by reassuring the public: “The University appreciates the concerns raised and reassures the public that the incident has been addressed holistically.”
